Insights
What we write on narratives, presentations, reporting and decision-making. New pieces on critical thinking, AI and data are on their way.
Featured
Article · 2026
A bad question quietly wastes meetings, analyses and whole projects — and AI multiplies its power. Two habits fix it: write the question down, and question the question.
Article · 2026
Feeling right is not the same as being right: confidence and accuracy are only weakly — often negatively — related. Think like a fox, act like a hedgehog.
Article · 2023
A report is not a presentation. Why copying report data into slides fails — and how a narrative structure turns 100 slides into a story that drives decisions.
Article · 2021
Research presentations follow a pre-digital paradigm. Structured from the audience's perspective, the same cardiology study can be told in three minutes.
Article
Active and empathic listening aren't enough. Listening fast and slow, why empathy can mislead, and the pitfall that catches experienced managers.
Article · 2020
One waiting-room poster, redesigned from a hospital bed: more information with less effort — a principle for any business communication.
Article · 2022
Institutionalised meeting chat is inefficient, short-sighted, unfair and risky. Why the default should be off — and the four cases where chat makes sense.
Tip · 2018
Why, why, why — then the CIA structure — then a story with strong handles. A guide that makes every pitch better.